This Lifetime policy is applicable to all jewellery items with purity 18 karat Gold, 22 karat Gold & 92.5% Silver sold through our website and our studio from year 2022 onwards.
Please send us an email with your order id and the item you wish to sell.
Please also note the weight of the item you are sending back. Upon approval, you may ship the item to our workshop (courier charges to be borne by the customer).
GOLD JEWELRY:
100% of the Gold value at the current market rate.
SILVER JEWELRY:
A credit note of the current value of silver after wastage will be issued:
- 85% of the total weight of the jewellery item minus the stones for silver finish items.
- 80% of the total weight of the jewellery item minus the stones for gold polished items.